Refund policy
Returns
Due to the nature of our food products, we do not accept returns or exchanges once an order has been shipped.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.
Email us at:
Please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
We will review your request and, where appropriate, provide a replacement or refund.
Order Cancellations
Orders may be cancelled before they have been shipped.
Once an order has been shipped, it cannot be cancelled.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.